Ask for help

We always aim to design our product as comprehensible and user-friendly as possible. However, at times issues might arise where you are not sure how you should deal with them and would appreciate the help of an expert. Using Avira Free Antivirus you can access a database of individuals and organizations offering help in resolving your computer and software related problems.

  • Start Avira Free Antivirus.

  • Click Visit the Avira Experts Market.

  • You are redirected to the Avira Experts Market website.

  • Click Find an expert.

  • You are redirected to the expert database where you can carry out a search according to your needs.

The information displayed for each expert includes the following:

  • Profile Picture

  • Expert Name

  • City

  • Country

  • Availability

  • Description

  • User Rating

  • Users Helped

  • Expertise

  • Pricing information

The experts can be sorted by User Rating or the number of Users Helped.

  • To get in touch with an expert on the spot, click Chat now.

  • A chat window opens allowing you to negotiate with your expert on how to proceed.  

  • If the chosen expert is offline or busy, click Send message .

  • An email form opens allowing you to send an email to the expert.

Ask for help