Reporting false positives

If you believe that your Avira product is reporting a detection in a file that is most likely “clean”, send the relevant file packed (WinZIP, PKZip, Arj, etc.) as an email attachment to the following address:

virus@avira.com

As some email gateways work with anti-virus software, you should also provide the file(s) with a password (please remember to tell us the password).

Reporting false positives