Suspicious file

Suspect files or viruses that may not yet be detected or removed by our products can be sent to us. We provide you with several ways of doing this.

  • Identify the file in the quarantine manager of the Control Center and select the item Send file via the context menu or the corresponding button.

  • Send the required file packed (WinZIP, PKZip, Arj, etc.) in the attachment of an email to the following address:
    virus@avira.com
    As some email gateways work with anti-virus software, you should also provide the file(s) with a password (please remember to tell us the password).

Suspicious file