Wipe

Note
If the version of Avira Free Android Security your are using does not support the Wipe feature, please update the app on your device as described by our Knowledgebase. Afterwards you only need to refresh this page to access the full functionality of the Wipe feature.

On the Wipe tab you find three options to delete data from your device. You also have the possibility to select a combination of these Wipe options. The Wipe function leads to a permanent data erasure, i.e. the data destroyed by the wipe procedure cannot be recovered.

Note
It is strongly recommended to lock your device in order to trigger a wipe command. Please backup important data regularly. When there is a need to wipe the device, there is no opportunity to backup data at that moment.

SIM card

Triggering a SIM Card Wipe will delete all data of your SIM card. All contact data and SMS stored on the SIM card will be removed. Once deleted, this data cannot be recovered. Wiping the SIM card will not affect data stored on your device or SD card.

Avira android simwipe Wipe

Note
Depending on the card type, a SIM Card Wipe may not always be possible.

  • Click Wipe SIM Card to delete all data stored on the SIM card.

  • Confirm the wipe by clicking OK.

  • The message Your SIM card was successfully wiped! is displayed.

  • Click OK to close the message and to return to the Wipe tab.

All Storage

Triggering a All Storage Wipe will delete all data stored on your SD card and in the internal USB storage. Once deleted, this data cannot be recovered. The All Storage Wipe function will not affect data stored on the SIM card.

Avira android allstoragewipe Wipe

  • Click Wipe Storages to trigger the delete of data stored directly on your device and SD card.

  • Confirm the wipe by clicking OK.

  • The message Your Storage was successfully wiped! is displayed.

  • Click OK to close the message and to return to the Wipe tab.

Factory Reset

A Factory Reset will reset your device settings to their default state and also delete all accounts, applications and application data stored on the device. A Factory Reset will not affect data stored on the SIM card or SD card.

Avira android factoryreset Wipe

Note
To trigger a Factory Reset command to delete all data from your device in case of loss or theft, you have to activate the function Device administrator during setup.

  • Click Factory Reset to reset your device settings to their default state.

  • Confirm this kind of wipe by clicking OK.

  • Click OK again to continue.

  • To close the message informing you of the successful Factory Reset, click OK.

Warning
A Factory Reset will also uninstall Avira Free Android Security. You will no longer be able to send any commands to your device via the Web Console, i.e. you will not be able to lock or locate your device.

Combo Wipe

With a Combo Wipe you are able to trigger one, two or all three wipe types at the same time.

  • Select the wipe types you would like to trigger or click Select all to trigger a combination of all wipe type at once.

  • Click Wipe selected.

  • Confirm your choice by clicking OK.

  • Depending on your selection and device memory size this action may take up to 60 minutes.

  • Click OK to continue.

  • To close the message, informing you of the successful Combo Wipe, click OK.

The result of the three Wipe commands are the following:

Affected storage

SIM Card Wipe

All Storage Wipe

Factory Reset

SMS on device

 

 

deleted

SMS on SIM

deleted

 

 

Contacts on device

 

 

deleted

Contacts on SIM

deleted

 

 

SD card contents

 

deleted

 

Internal USB storage contents

 

deleted

 

Accounts, apps, app data

 

 

deleted

Wipe