How do I find my device when it is lost or stolen?

If you have lost your device or if it was stolen, Avira Free Android Security offers two options in order to get back your device:

Trigger a scream

The Trigger Scream functionality is designed to facilitate you in finding your device. It is particularly useful when you have lost it in your vicinity, for example in your apartment.

  • Log in to the Web Console.

  • Select the tab Scream and click Trigger Scream.

  • Your device will now emit a loud noise for 20 seconds, to make it easier for you to find it. The scream will continue for a full 20 seconds and cannot be terminated or paused during this time. The scream will also be emitted if your device is muted.

Note
The scream will not be emitted if your device is switched off or out of battery power.

Locate your device

If you don’t know where you have lost your device or you have reason to believe that it was stolen, you may track the location of your device.

Note
The tracking process may take up to 3 minutes. You may not trigger the Locate Device command again while a device is being tracked. But you may trigger a Locate Device command for a different device registered to your account.

  • Log in to the Web Console.

  • Select the tab Locate Device.

  • An extract of Google Maps is displayed in the Avira Web Console.

  • Click Locate your device beneath the displayed map.

  • The elapsed time is shown during the tracking process. The exact location of your device will be pinpointed on the map. The geophysical data will be shown as latitude and longitude.

How do I find my device when it is lost or stolen?